Shipping/Returns

Shipping

We ask our customers to please allow 1-2 business days for their orders to be processed and shipped. Orders with express shipping methods are placed in priority and are shipped same day if it is submitted before 1 pm PST.

We cannot guarantee weekend delivery. To estimate delivery time frame, please use the delivery window of Monday – Friday.

When your order is shipped, you will receive an email containing the tracking number at the end of the business day.

Please feel free to contact Customer Service if you have any questions regarding your order.

Returns

Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
This includes, but is not limited to:
  • Vibrators And Dildos
  • Douche/Enema Kits
  • Anal Toys, Beads And Plugs
  • Cock And Ball Devices, Cock Rings And Cock Sleeves
  • Gags And Ropes
  • Lingerie And Men's Wear
Lubes, massage oils, condoms, and body paints are also not returnable.